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Warranty
| Component |
Duration |
| BiSlide or XSlide and limits |
5 years |
| UniSlide and limits |
1 year |
| Velmex Rotary Tables |
1 year |
| Stepping motors |
6 months |
| VXM Controller |
2 years |
Velmex's sole obligation under this warranty
is limited to furnishing, without additional charge, a replacement
for, or at its option, repairing or issuing credit for any product
which is returned freight prepaid. This warranty shall not apply
to any unit which has been subjected to misuse, improper operating
conditions, or any alterations. The seller makes no claim that it's
products are intended for every use or purpose to which they may
be put by the buyer. IN NO EVENT SHALL VELMEX INC. BE LIABLE FOR
ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Cancellation Policy
- Cancellation of orders consisting of standard products, for any
reason, is subject to a 15% cancellation charge. Cancellation of
orders for special products and non standard UniSlide Assemblies
are subject to a cancellation charge to be determined by Velmex
Inc.
Repair Return Policy
- Please contact Velmex for an RMA number. When returning a UniSlide
Assembly, include a written explanation of the problem. Velmex will
inspect the unit and notify you of the cost, if any, before any
work is undertaken. If the unit is unrepairable it will be returned
at the owner's expense. The charge for non-warranty work will be
assessed at the current hourly rate.
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